Fibromedica reserves the right to only process and ship orders if the following terms and conditions are accepted with a confirmed agreement from the purchaser.  The purchaser agrees to adhere to all these company regulations when placing an order with us.

1. Fibromedica assumes no liability for the use of any products supplied. Liability rests with the purchaser to use products under the guidance of a licensed physician.
2. Fibromedica takes no responsibility for confirming the importation requirements and regulations of the purchaser and the purchaser's country of origin. All products are shipped:

• At the full risk of the purchaser.
• In agreement of holding Fibromedica reserved towards any legal action, which might be brought against the purchaser if not acting in accordance with the regulations and importation laws of the destination country.

3. In the event an order is detained and confiscated by foreign customs, the loss rests completely with the purchaser, unless:

• A valid medical prescription was submitted to be sent with shipment
• A confiscation notification and a proof of reclaim (forwarded to the Food and Drug Administration institute responsible for the confiscation) is provided to Fibromedica.

In this case, the purchaser is entitled to a reshipment of the full order at 50% of the original cost plus shipping and handling.

4. Fibromedica will fully guarantee delivery only if :

• A valid medical prescription is submitted to be sent with shipment.
  No Prescription needed for sales within the United States
• A traceable and recorded method of shipment (Express Shipment) is used.    
• The purchaser has provided correct shipping information.

5. Fibromedica takes no responsibility for lost orders, wrong deliveries or product damage caused by the Postal Service.
6. If incorrect shipping information is provided by the purchaser, the order might be misdelivered and/or returned to sender. Fibromedica takes no responsibility for order losses caused by this misdelivery.
7. Fibromedica takes no responsibility for Money Order/Cashier Check payments lost in transit from purchaser.
8. Prices are subjected to change according to International currency rates and changes in cost prices without further notice.
9. Availability of products is subjected to change without further notice. If item is out of stock, orders will be shipped only when available.  Purchaser is responsible for cancellation due to backorder.
10. Fibromedica takes no responsibility for dispatchment delays caused by delivery problems of manufacturer/supplier, or any other delays caused by a third party. Nor does Fibromedica take responsibility for shipment delays caused by holidays or the Postal Service.
11. In the event wrong products are received, the correct products will be reshipped free of charge, provided the wrong products are returned unopened and in re-saleable condition.
12. In the event products arrive damaged due to improper packaging by Fibromedica, products will be reshipped free of charge if a claim is made and proof of improper packaging is given.
13. Returns are accepted only if original product packaging is returned along with product return administration slip, completed and signed by original purchaser, excluding section (11).
14. Refunds are accepted only if products original packaging along with any unused portion of the products are returned along with original sales receipt and product return administration slip, completed and signed by original purchaser.
15. Order cancellations after payment has been processed are not accepted after product has been shipped.  Refused packages will result in refund of entire purchase price less the shipping charges.
16. In the event credit card payment is used through PayPal, customer agrees not to make disputes or claims on payment, for situations as described in sections (2), (3), (4), (5) and (6), or for any other reasons that would violate any term and condition in our Disclaimer.

Any charge back, dispute or payment claim that is attempted in contradiction of this Disclaimer is considered fraudulent and gives reason for prosecution. Furthermore any future orders with Fibromedica will be refused completely.

Use of this Site and Service indicates that you have read and agreed to our Disclaimer Copyright 2012 Fibromedica - All Rights Reserved